Returns & Exchanges
We want you to love your Pixi glow, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and in gently used or new condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the products in their original packaging and include the provided packing slip to ensure your return is processed accurately.
Attach Shipping Label
Print the prepaid shipping label generated from our portal and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing